In the News

By Joseph Tarnowski

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Coinstar_® is thinking about ways to help retailers turn the front of the store from a no man’s land into a gold mine.

The hunt for profits shouldn’t end at the checkout, and Coinstar is taking the lead in an expedition to flush out and then help retailers bag the opportunities hidden in what is probably the least exploited piece of store real estate—the space between the checkouts and the front door.

Coinstar’s ambition is simple: It wants to own the front end as its category captain, helping retailers to optimize the space as a better-organized, more efficient staging area for serving shoppers.

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By Bob Ingram

Coinstar’s patented technology is one reason the company’s machines perform consistently and are used in more than 10,000 supermarkets throughout the country.

Self-service kiosks are increasingly becoming part of the grocery retail landscape. According to a recent study from the IHL Consulting Group, self-service kiosk transactions are on track to reach over $155 billion in transactions in North America in 2003, and could reach $1trillion annually by 2007. As supermarkets increase dependence on self-service devices like self-service checkout and deli ordering kiosks, it’s important that they have confidence in the technology that interfaces with their customers.

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